Our Track Record
There are so many moving parts & intangibles to a campaign. Our portal helps us to continually learn the best approach for a given product, industry, handover point, data source & more.
We’re happy to provide a tour of the portal.
Benchmarked Performance
We like to openly share our previous results for all of 2023 across our standard packages. This is all clients, all goals of conversation, so we can provide you with more specific relevant examples as well.
Unparalleled Insights
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We can tell you how our team performed over long periods of time instead of telling you about one agent who seemed to perform well.
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Industry performance including sales conversion rates to clarify what good looks like.
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To help gain even more insight, we’ve added AI to our system. This helps us to pull insight from our 10,000s of shifts, leads and results that we’d never expect our Managers to notice.
The Right Salesperson
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Through our system, we can build a profile over time on who’s good at selling what. This helps us to put team members who are long term high performers on the best campaigns for them.
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Our system helps us to learn precisely what makes a sales pitch so effective, allowing us to scale operations by teaching to others.
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Our system openly shows the team who’s performing on what campaign. This encourages a dialogue between the team on ways we can all learn how to continually improve our performance.
Customized For You
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It’s not about what we know, it’s about what we learn together. We take what you & your client know and build on it to create something that is greater than the sum of it’s parts.
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Our team are empowered to share what’s working and what’s not to problem solve together. Every idea is welcome and the data tells us which one is most applicable in this situation.
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We can give you more granular insight e.g. the difference in performance on Face to Face vs. Online Meetings.
Unmatched Levels Of Clarity
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Our talented team make contact for you and only provide you with results.
Our system helps us to make decisions on who the best performer is for each specific campaign. We pick the right agent with a great track record to get consistent results.
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Our Portal is a powerful tool that ensures that we do a great job for your clients.
Real-Time Reporting - Seeing Results, Calls Per Hour and Hours as they come in.
Leads & Quality Checks - You see every lead/sale we generate, including our Quality Team’s assessment of it.
Leader boards - Find out team performance, individual performance and results by day, week, month or year.
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We like to openly share our previous results. We can boil down what success looks like based on industry, goal of conversation and many more variables to be able to have a clear idea of what’s previously been possible.
Why Partner With Us?
Data Driven, Real Time Insight
Our system measures how good a job we’re doing. Before the campaign start, we’ll show you our team’s previous track record in a specific sales process. What’s more, we will share who in our team are the best performers.
During the campaign, you’ll see real-time updates & reports on our performance and trends.
Collaborative Approach
Our Agents are genuinely empowered to make campaigns better. We are very open and honest with each other about expected goals and Key Performance Indicators (KPIs).
Both Agents and Managers are held accountable to continually seeking feedback and removing any barriers to Team Members hitting those targets.
Designed Around The Client
We’re here to line up the sales process to your client’s requirements. The focus isn’t on how we can sell better, but rather how we can get more customers to buy.
Focusing on how they feel and the value that we’re adding in terms of the buying process.
What Our Clients Say
Use Cases
Here’s examples of how it works:
Capturing Online Leads - Our 24/7 web chat means that we can qualify and capture leads, any time of the day or night
Speedy Follow Up - We can follow up on enquiries in as little as 15 minutes for you
Qualifying & Booking - We can qualify, perform pitches and book in for your sales team
Sales - We can secure bookings and sales for your clients
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We worked with a PPC agency who drove traffic to a property developer’s site.
Through web chat, we qualified visitors based on their budget & affordability, before booking into a property viewing with the sales team.
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We worked with an agency who provided their mortgage broker client with a flood of enquiries of their web site. Unfortunately, many of the enquiries weren’t being contacted due to the mortgage broker’s existing workload.
A Speedy Follow Up is especially important, due to the highly competitive mortgage broker industry.
We provided evening and weekend telemarketing, following up with leads as they came in. We were able to engage, qualify and book in for a discovery call.
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We worked with a print marketing company who performed a letter writing campaign for their business rates client.
The client was unable to make follow up calls themselves, due to existing client work. We followed up from the letters sent, qualifying the opportunities and booking in for a Face-to-Face survey with the client
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We collaborated with a digital agency for their legal services client. The goal was to follow up from PPC enquiries and secure a legal services sale.
At it’s height, we had 8 full time team members securing dozens of sales each day.
We’re here to bring the conversation up to the required point, whether that’s booked meetings or closed sales. Here’s some examples of how we’ve collaborated with agencies to line up the sales process;
Let’s Build Your Campaign.
We can come to you with a detailed plan of how we can help you. Fill out the below form and we’ll come back to you with examples of our track record and previous performance.