97% QC Pass Rate
Over The Latest 4000 Leads
Our Phone System & Quality Control
For our white label telemarketing, we use Avaya. This provides us with contact centre features including things like
All calls are recorded
Active in-call listening
Overview of connection quality
Using a dedicated number with an auto forward if you'd like to do so (Additional charge)
Taking inbound calls (price based on minutes and expected call volumes)
Our quality control team listens to leads that are generated and compares them to the script that you provided. See below for how we will make the script for you. With each lead, you will receive a copy of the call recording, in addition to summarised notes surrounding details of the lead and information on how we have met the qualifying criteria.
Unparalleled Insights
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We can tell you how our team performed over long periods of time instead of telling you about one agent who seemed to perform well.
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Industry performance including sales conversion rates to clarify what good looks like.
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To help gain even more insight, we’ve added AI to our system. This helps us to pull insight from our 10,000s of shifts, leads and results that we’d never expect our Managers to notice.
The Right Salesperson
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Through our system, we can build a profile over time on who’s good at selling what. This helps us to put team members who are long term high performers on the best campaigns for them.
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Our system helps us to learn precisely what makes a sales pitch so effective, allowing us to scale operations by teaching to others.
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Our system openly shows the team who’s performing on what campaign. This encourages a dialogue between the team on ways we can all learn how to continually improve our performance.
Customized For You
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It’s not about what we know, it’s about what we learn together. We take what you & your client know and build on it to create something that is greater than the sum of it’s parts.
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Our team are empowered to share what’s working and what’s not to problem solve together. Every idea is welcome and the data tells us which one is most applicable in this situation.
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We can give you more granular insight e.g. the difference in performance on Face to Face vs. Online Meetings.
What Counts as a Lead?
This is entirely customisable to your client’s requirements. Examples of what other clients ask for include;
A Prospect which we’ve qualified as a good fit for your client, that has agreed to;
A booked phone/online meeting or arranged for you to contact the prospect via phone
A qualified callback or follow up for future contact
A request for meetings
A request for pricing or information to learn more about your product/service
A request for you to call them to discuss further
A Prospect calling in using the number provided to discuss your product/service
Harness Our Excellent-Rated Web Chat.
We have a team of real people, available 24/7, who can delight visitors to your client’s website and convert them into qualified opportunities.
Guaranteed Quality.
Here’s With our White label 24/7 Web Chat, we’ll be there to capture leads and provide a guaranteed quality of leads. Our 24/7/365 web chat focuses on generating call backs and meetings.
By answering visitor’s questions, you’ll have a stream of qualified leads on auto-pilot. Delight your customers with our excellent rated service and increased client retention.
What Our Clients Say
Let’s Build Your Campaign.
We can come to you with a detailed plan of how we can help you. Fill out the below form and we’ll come back to you with examples of our track record and previous performance.